Payment

All payments are made through PayPal only.You will receive your invoice and PayPal payment link
directly through the official email from Bittakey Studio.
Please make sure to only send your payment using that
link, it’s the safest and official way to complete your
order.
All prices are listed and charged in USD (United States
Dollars).
Your order will only be processed after the full payment
has been received and confirmed.
Once the payment is complete:
Orders cannot be canceled or modified.
Payments are non-refundable.


After Payment

After you complete your payment via PayPal, I will confirm
your payment within 1–2 business days (Mon–Sat).
Your order will then be officially added to the production
queue.
All payments received via PayPal will be safely transferred
to Bittakey Studio’s verified local bank account for
production and packaging purposes.
Your transaction remains protected under PayPal Buyer &
Seller Protection Policy.


Production Time

All stickers are illustrated, printed, and cut with care.Custom face stickers require time for: photo editing, illustration, printing, and cutting.Orders follow a queue system based on payment
confirmation.
Estimated processing time:
• Custom stickers: 5–10 days
• Plain stickers: 3–7 days
Processing may take longer during high-demand or
pre-order periods.
You will be notified via email when your order enters
shipping phase.


Shipping

Shipped via Pos Indonesia (domestic & international)
Tracking number will be provided via email.
Please make sure all shipping information is correct.Bittakey Studio is not responsible for lost or delayed
packages caused by incorrect addresses.
Estimated shipping time:
• Indonesia: 3–7 days
• International: 2–6 weeks (depending on customs)
Customs fees, taxes, and import duties are the buyer’s
responsibility.


Refunds and Replacements

All sales are final.
Refunds/replacements are only available for proven issues
caused by the studio (wrong item, damaged, or missing).
Must report within 48 hours after receiving the package,
with photo proof.
Requests after 48 hours cannot be accepted.


Order Cancellation

Double-check your order before submission:
product, quantity, and shipping info.
Changes or cancellations after payment are not accepted.
Cancellation due to change of mind or personal reasons
cannot be accommodated.


Security Policy

To keep your order and payment safe:
Only trust messages or invoices sent from
[email protected]
I will never ask for your PayPal password, card details,
or any personal bank information.
All payments must go through the official PayPal system.Your personal data (address, email, and photos) are used
only for your order process and will never be shared or
reused.
Every order is handled carefully and with full respect
for your privacy.


with love

Bittakey